Phone Lines Opening Times
028 91 042042
- Monday to Friday
08:00-20:00 - Saturday
09:00-13:00 - Sunday
Closed
- Monday to Friday
09:00-18:00 - Saturday
09:00-13:00 - Sunday
Closed
- Monday to Friday
09:00-18:00 - Saturday
09:00-13:00 - Sunday
Closed
Policy enquiry
We want you to have confidence in your cover. Have a question or concern about your policy? Leave your details and your query in the form and we’ll get back to you as soon as possible.
Make an enquiry
Give us your feedback
To ensure we’re providing the best service possible, we welcome your thoughts on Hughes. Tell us what we’re doing well and what we could be doing better.
Provide feedback
Make a complaint
Sometimes mistakes and misunderstandings happen. If you’re disappointed with any element of our service, please let us know and we’ll do our very best to fix it.
Submit a complaint
Upload NCB
We may have asked you to send us proof of your No Claims Bonus when you took out insurance with us. This form helps you provide that information.
Upload NCB
Provide vehicle invoice
We may have asked you to provide us with a vehicle invoice, detailing what you have paid for your car or van. This form helps you provide that information.
Provide invoice
Upload Documents
We may have asked you to send us a document when you purchased your insurance policy. This form helps you provide that information.
Submit a documentBranch Finder
Our branches are closed but we’re open for business as usual, with staff working from home.
Unit 12 Kennedy Centre
Belfast
Co Antrim
BT11 9AE
028 9062 6677
- Monday to Friday CLOSED
- Wednesday CLOSED
- Saturday CLOSED
- Sunday CLOSED
3 The Diamond
Coleraine
Co Londonderry
BT52 1DE
028 7034 3777
- Monday to Friday CLOSED
- Wednesday CLOSED
- Saturday CLOSED
- Sunday CLOSED
13 Shipquay Street
Londonderry
Co Londonderry
BT48 6DJ
028 9182 9250
- Monday to Friday CLOSED
- Wednesday CLOSED
- Saturday CLOSED
- Sunday CLOSED
297 Antrim Road
Glengormley
Newtownabbey
BT36 7QN
028 9182 9270
- Monday to Friday CLOSED
- Wednesday CLOSED
- Saturday CLOSED
- Sunday CLOSED
Strangford House
4 Jubilee Road
Newtownards
Co Down
BT23 4WN
028 9181 7375
- Monday to Friday CLOSED
- Wednesday CLOSED
- Saturday CLOSED
- Sunday CLOSED
17a Hanover Street
Portadown
Co Armagh
BT62 3ER
028 9182 9290
- Monday to Friday CLOSED
- Wednesday CLOSED
- Saturday CLOSED
- Sunday CLOSED