Today's Call Centre Opening Hours:


Call Us

Get in touch with us

Contact

Phone Line Opening Times

Phone Lines 

We encourage new customers to use our website for a Car Insurance quote as our best rates are available online.

Claims & Breakdown

028 6041 0220

Monday to Friday
24 Hours

Saturday
 24 Hours

Sunday
24 Hours

Car & GAP

028 9104 2042

Sales Enquiries

Monday to Friday
09:00 – 18:00

Tuesday
09:30 – 18:00

Saturday
09:00 – 13:00

Sunday
Closed

Renewal Enquiries

Monday to Friday
09:00 – 18:00

Tuesday
09:30 – 18:00

Saturday
09:00 – 13:00

Sunday
Closed

Customer Service Enquiries

Monday to Friday
09:00 – 18:00

Tuesday
09:30 – 18:00

Saturday
09:00 – 13:00

Sunday
Closed

Home & Travel

028 9104 2042

Sales Enquiries

Monday to Friday
09:00 – 17:00

Saturday
09:00 – 13:00

Sunday
Closed

Renewal Enquiries

Monday to Friday
09:00 – 17:00

Saturday
09:00 – 13:00

Sunday
Closed

Customer Service Enquiries

Monday to Friday
09:00 – 17:00

Saturday
Closed

Sunday
Closed

Van & Business

028 9104 2042

Sales Enquiries

Monday to Friday
09:00 – 17:00

Saturday
Closed

Sunday
Closed

Renewal Enquiries

Monday to Friday
09:00 – 17:00

Saturday
Closed

Sunday
Closed

Customer Service Enquiries

Monday to Friday
09:00 – 17:00

Saturday
Closed

Sunday
Closed

Accounts

028 9104 2042

All Accounts Enquiries

Monday to Friday
09:00 – 17:00

Saturday
Closed

Sunday
Closed

We understand that the current economic climate is tough, and many people are feeling the strain of rising costs. If you’re experiencing financial difficulties, we're here to support you in any way we can.

Call M.I.S Claims now on 028 9041 0220.
Open 24/7, 365 days a year.

Report a claim  Click Here For More Info

Further Support

We know this is an uncertain time for many of our customers. If you have been financially impacted due to the pandemic or cost of living crisis, we would encourage you to contact us if you are worried about being unable to make payments, please rest assured we’ll be as flexible as we can.

For more information visit our help guide

Help Centre

Policy enquiry

We want you to have confidence in your cover. Have a question about your policy? Leave your details and query in the form and we’ll get back to you as soon as possible.

Make An Enquiry

Give us your feedback

To ensure we’re providing the best service possible, we welcome your thoughts on Hughes. Tell us what we’re doing well and what we could be doing better.

Provide Feedback

Make a complaint

Sometimes mistakes and misunderstandings happen. If you’re disappointed with any element of our service, please let us know and we’ll do our very best to fix it.

Submit A Complaint

Upload NCB

We may have asked you to send us proof of your No Claims Bonus when you took out insurance with us. This form helps you provide that information.

Upload NCB

Provide vehicle invoice

We may have asked you to provide us with a vehicle invoice, detailing what you have paid for your car or van. This form helps you provide that information.

Provide Invoice

Upload Documents

We may have asked you to send us a document, such as proof of address, when you purchased your insurance policy. You can upload these forms below.

Upload A Document

Hughes Insurance Branches

Hughes Insurance operates a home working, remote model and our branch network is permanently closed. 

If you would like to speak to us, please contact us via the channels below.

02891 817375

[email protected]