Phone Lines Opening Times
028 91 042042
- Monday to Friday
09:00 – 19:00 - Saturday
09:00 – 13:00 - Sunday
Closed
- Monday to Friday
09:00 – 19:00 - Saturday
09:00 – 13:00 - Sunday
Closed
- Monday to Friday
09:00 – 19:00 - Saturday
09:00 – 13:00 - Sunday
Closed
COVID–19
We know this is an uncertain time for many of our customers. If you have been financially impacted due to the pandemic, we would encourage you to contact us if you are worried about being unable to make payments, please rest assured we’ll be as flexible as we can.
Policy enquiry
We want you to have confidence in your cover. Have a question or concern about your policy? Leave your details and your query in the form and we’ll get back to you as soon as possible.
Make an enquiry
Give us your feedback
To ensure we’re providing the best service possible, we welcome your thoughts on Hughes. Tell us what we’re doing well and what we could be doing better.
Provide feedback
Make a complaint
Sometimes mistakes and misunderstandings happen. If you’re disappointed with any element of our service, please let us know and we’ll do our very best to fix it.
Submit a complaint
Upload NCB
We may have asked you to send us proof of your No Claims Bonus when you took out insurance with us. This form helps you provide that information.
Upload NCB
Provide vehicle invoice
We may have asked you to provide us with a vehicle invoice, detailing what you have paid for your car or van. This form helps you provide that information.
Provide invoice
Upload Documents
We may have asked you to send us a document when you purchased your insurance policy. This form helps you provide that information.
Submit a document