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028 9104 2042

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028 9104 2042

Talk to one of our insurance advisors now
Start a live chat

Phone Lines Opening Times

Call us on:

028 91 042042

Sales Enquiries
  • Monday to Friday
    09:00-20:00
  • Saturday
    09:00-13:00
  • Sunday
    Closed
Renewal Enquiries
  • Monday to Friday
    08:00-20:00
  • Saturday
    09:00-13:00
  • Sunday
    Closed
Customer Service Enquiries
  • Monday to Friday
    08:00-20:00
  • Saturday
    09:00-13:00
  • Sunday
    Closed


Policy enquiryPolicy enquiry

We want you to have confidence in your cover. Have a question or concern about your policy? Leave your details and your query in the form and we’ll get back to you as soon as possible.

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Send us your feedbackGive us your feedback

To ensure we’re providing the best service possible, we welcome your thoughts on Hughes. Tell us what we’re doing well and what we could be doing better.

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Make a complaintMake a complaint

Sometimes mistakes and misunderstandings happen. If you’re disappointed with any element of our service, please let us know and we’ll do our very best to fix it.

Submit a complaint

Make a complaintUpload NCB

We may have asked you to send us proof of your No Claims Bonus when you took out insurance with us. This form helps you provide that information.

Upload NCB

Send us your feedbackProvide vehicle invoice

We may have asked you to provide us with a vehicle invoice, detailing what you have paid for your car or van. This form helps you provide that information.

Provide invoice

Make a complaintUpload Documents

We may have asked you to send us a document when you purchased your insurance policy. This form helps you provide that information.

Submit a document

Branch Finder

Our branches are closed but we’re open for business as usual, with staff working from home.

Address:

Unit 12 Kennedy Centre
Belfast
Co Antrim
BT11 9AE

Call us on:

028 9062 6677

  • Monday to Friday CLOSED
  • Wednesday CLOSED
  • Saturday CLOSED
  • Sunday CLOSED
Address:

3 The Diamond
Coleraine
Co Londonderry
BT52 1DE

Call us on:

028 7034 3777

  • Monday to Friday CLOSED
  • Wednesday CLOSED
  • Saturday CLOSED
  • Sunday CLOSED
Address:

13 Shipquay Street
Londonderry
Co Londonderry
BT48 6DJ

Call us on:

028 9182 9250

  • Monday to Friday CLOSED
  • Wednesday CLOSED
  • Saturday CLOSED
  • Sunday CLOSED
Address:

297 Antrim Road
Glengormley
Newtownabbey
BT36 7QN

Call us on:

028 9182 9270

  • Monday to Friday CLOSED
  • Wednesday CLOSED
  • Saturday CLOSED
  • Sunday CLOSED
Address:

Strangford House
4 Jubilee Road
Newtownards
Co Down
BT23 4WN

Call us on:

028 9181 7375

  • Monday to Friday CLOSED
  • Wednesday CLOSED
  • Saturday CLOSED
  • Sunday CLOSED
Address:

17a Hanover Street
Portadown
Co Armagh
BT62 3ER

Call us on:

028 9182 9290

  • Monday to Friday CLOSED
  • Wednesday CLOSED
  • Saturday CLOSED
  • Sunday CLOSED