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Claims

Every journey has bumps in the road.  That is why we use Motorists Insurance Service Ltd (M.I.S.).

We have worked with M.I.S. Claims for over 20 years so we know your claim will be in good hands and handled personably and efficiently.

Motorists Insurance Services Limited (MIS) will deal with the administration of your claims for all Motor, Home and Legal Expenses Insurance on our behalf.

Report An Accident

How To Claim

Car Insurance Claims

We know that Car Insurance claims can be stressful but rest assured you are in good hands with M.I.S. Claims.

Your insurance is there to protect you and the claims services included within your policy mean M.I.S. Claims will handle the claim on your behalf regardless of blame.

If you are involved in an accident, M.I.S. and their experienced claims handlers will take care of everything for you. For more Information on claims visit our help guide.

To report a claim call M.I.S. on 028 9041 0220. Their claims line is available 24 hours a day, 365 days a year.

Report an accident

Home Insurance Claims

Whether you rent or own your home, things can go wrong and accidents can happen. That's why you have Hughes buildings and/or contents insurance covering you when you need it most.

The claims services included within your policy mean M.I.S. Claims can help make your claim as stress free as possible.

To report a claim call M.I.S. on 028 9041 0220. Their claims line is available 24 hours a day, 365 days a year.

Report an accident

Business Insurance Claims

Do you need to make a Business Insurance claim? The claims services included within your policy means M.I.S. Claims can help make your claim as stress free as possible.

To report a claim call M.I.S. on 028 9041 0220. Their claims line is available 24 hours a day, 365 days a year.

Report an accident

Van Insurance Claims

We know that Van Insurance claims can be stressful but rest assured you are in good hands with M.I.S. Claims.

Your insurance is there to protect you and the claims services included within your policy mean M.I.S. Claims will handle the claim on your behalf regardless of blame.

If you are involved in an accident that was or was not your fault, M.I.S. and their experienced claims handlers will take care of everything for you.

To report a claim call M.I.S. on 028 9041 0220. Their claims line is available 24 hours a day, 365 days a year.

Report an accident

GAP Insurance Claims

If your vehicle is involved in an accident and is declared a total loss, you can make a claim on your GAP insurance by contacting Global Insurance Management on 024 7652 7831.
You will also need to make a claim on your car insurance policy. If your car is insured with Hughes Insurance, you can report your claim directly to our specialist claims handling company MIS on 028 90 410 220.

All claims must be made as soon as is reasonable and, in any case, no more than 30 working days after it becomes apparent that your vehicle will be declared a total loss.

Details you will require when making a claim:

  • Your policy number
  • Vehicle details
  • Exact mileage of your vehicle at the time of the total loss
  • The cause of the total loss
  • The outstanding finance agreement or contract hire agreement settlement figure (if applicable)

M.I.S Claims has been our designated claims handling company for over 20 years

Their experienced and qualified staff are on hand 24/7, 365 days a year to help and guide you following a claim.

Based in

Northern Ireland

24hr local

call centre


Over 25 years of experience

Quality & reliable

claims handling