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Complaints

At Hughes Insurance we are committed to providing you with the best possible service at all times.

However, we realise that mistakes and misunderstandings sometimes happen. If you are not satisfied with our service, we would like to know about it as soon as possible. We value the opportunity to investigate your concerns, and we are committed to handling complaints fairly, thoroughly and promptly. Please fill out the form below with your contact details, and your complaint, and we will get back to you as soon as possible.

You can read our Complaints Procedure in full here.

If you would prefer to simply leave some feedback, we would love to hear from you. Please complete the form on our feedback page, located here.

Complaints Form

If you are an existing customer, please provide our Hughes Broker Reference. For Example: 0/TEST45PC01.
Please provide a feedback message.

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